Privacy Policy

Last updated: August 5, 2026

The short version: Your bank statement is read inside your own browser to find subscriptions. It is never uploaded to us and we never see it. The only things we collect are what you actively send us — a payment, a support email, or a route report — plus privacy-friendly, aggregate analytics.

1. Who we are

QuitSub ("QuitSub", "we", "us") provides a tool that helps you find recurring subscriptions in your own bank or card statement and shows you how to cancel them. You can reach us at support@quitsub.com.

2. Your financial data — what we do NOT collect

When you use the scan, you export a CSV statement from your bank and open it in QuitSub. That file is processed entirely in your browser, on your own device. It is not uploaded, transmitted, or stored on our servers — we have no server that holds your transactions, and we could not read your statement even if asked. So that a page refresh doesn't wipe your results, your most recent scan is saved in your browser's local storage on your own device; it never leaves your device, and you can erase it any time with "Clear everything on this device."

We never ask for your bank login and never connect to your bank. There is no "link your account" step, by design.

3. What is stored on your device (not on our servers)

To remember your progress, QuitSub saves a small amount of data in your browser's local storage, on your device only: your decisions for each subscription (cut / keep / trim / notes), a short scan history (dates, subscription names, and amounts), your most recent scan (so refreshing the page restores it instead of making you re-upload), a theme preference, and whether you've unlocked Pro. This never leaves your device, and you can erase all of it at any time using the "Clear everything on this device" option in the app.

4. What we do collect, and why

Payments. If you buy Pro or Concierge, payment is processed by Stripe. Stripe collects and handles your payment details; we do not see or store your full card number. We receive confirmation of the purchase and your email for the receipt.
Support messages. If you email us, we keep that correspondence so we can help you and follow up.
Email reminders (only if you opt in). If you choose to give us your email, we use it only to send you a monthly reminder to re-scan your statement — nothing else. We never email you your results: your scan runs on your own device and we never receive it, so we have nothing to send. Email delivery is handled by our email provider, MailerLite; you can unsubscribe at any time. Giving us your email does not give us your bank data, which is still never uploaded or collected.
Route reports. If you use "report a problem / send it in," we receive the vendor name, the cancel link, the note you wrote, and your device type (via Netlify Forms). We use this to add and fix cancellation routes. It contains no bank data.
Analytics. We use Plausible, a privacy-friendly, cookieless analytics service, to count page views and basic events in aggregate. It does not build personal profiles or track you across other sites.
Advertising & measurement. We may use advertising and measurement tools (for example, from Meta or Google) to run and measure our ads. These may set cookies to tell whether an ad led to a visit or purchase. This measurement never involves your bank statement or transactions.

5. Cookies

Essential functionality (your theme, your unlock, your progress) uses your browser's local storage on your device, not tracking cookies sent to us. Analytics via Plausible is cookieless. Advertising/measurement tools, if used, may set cookies as described above; you can control or block cookies in your browser settings.

6. How we share data

We do not sell your personal information. We share data only with the service providers that make QuitSub work — such as Stripe (payments), MailerLite (email reminders, if you opt in), Netlify (hosting and form submissions), Plausible (analytics), and advertising platforms for ad measurement — and only as needed for those purposes, or if required by law.

7. Your choices and rights

You can erase everything QuitSub stored on your device at any time (the "Clear everything on this device" button). You can ask us to delete your support correspondence by emailing support@quitsub.com. Depending on where you live (e.g., the EU/UK or California), you may have rights to access, correct, or delete personal information we hold, and to opt out of certain processing — contact us to exercise them.

8. Data retention

On-device data lives on your device until you clear it. Payment records are retained by Stripe and by us as needed for accounting and legal obligations. Support emails and route reports are kept only as long as useful for support and improving the service.

9. Children

QuitSub is intended for adults (18+) managing their own finances and is not directed to children.

10. Security

Because your financial data is processed on your own device and never sent to us, the most sensitive information never sits on a server we could lose. For the limited data we do handle (payments, support, reports), we rely on reputable providers with industry-standard security.

11. Changes

We may update this policy; we'll change the "last updated" date above and, for material changes, note it on the site.

12. Contact

Questions? Email support@quitsub.com.